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At Gems by Ems, we are committed to protecting your personal information and ensuring your privacy is respected. This policy outlines how we collect, use, and share your information when you visit or make a purchase from our website.

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When you place an order or interact with our services, we collect personal information such as your name, shipping address, billing address, email, phone number, and payment details. This information is used to process your orders, provide customer support, and communicate important updates related to your purchase. Additionally, we may use your email address to send newsletters or promotional materials, which you can choose to unsubscribe from at any time.

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We also collect non-personal information, such as your IP address, browser type, and browsing activity, to improve the functionality of our website and provide a better shopping experience. This data helps us understand how visitors use our site and make necessary adjustments to enhance performance.

We only share your personal information when it is essential to fulfilling your order. For example, your information is shared with trusted third-party service providers, such as shipping companies and payment processors, who assist in delivering your order. Gems by Ems does not sell or rent your personal information to third parties. However, we may disclose information if required by law or to protect the rights, safety, or property of our business.

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Our website uses cookies to personalize your experience and remember your preferences. You may disable cookies in your browser settings, but doing so may impact the functionality of certain features on our website.

By using our website, you agree to this privacy policy. We may update the policy from time to time, and any changes will be reflected here. We encourage you to review the policy periodically to stay informed about how we protect your information. If you have any questions or concerns, please contact us.

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